Cookie policy
This cookie policy accompanies the privacy policy of Giraffe Lodge B.V. (Epenerbaan 1, 6291 NN Vaals, CoC 99545837). It explains which cookies our website places, why, and how you can manage your preferences.
What are cookies
Cookies are small text files that are stored on your device when you visit our website. Similar technologies, such as pixels and scripts, are also covered by the term “cookies” in this policy.
Which cookies we use
1. Functional cookies (always active)
These cookies are necessary for the website to function properly. No consent is required for these cookies.
| Service | Purpose | Retention |
|---|---|---|
| Cookie preferences | Remembers your cookie choice | Up to 12 months |
| Zenchef | Enables the online reservation system | Session duration to several months |
| WordPress | Technical operation of the website | Session duration |
2. Analytical cookies (consent required)
These cookies help us analyse how visitors use the website so that we can improve it.
| Service | Purpose | Retention |
|---|---|---|
| Google Analytics 4 | Measuring how many visitors the website has, which pages they view and which steps they take in the booking system and the enquiry forms (without any data you enter) | Up to 24 months |
| Microsoft Clarity | Seeing how visitors use the website through heatmaps and session recordings of clicks, scrolling and mouse movements, so that we can improve the website (without any form data you enter) | Up to 12 months |
3. Marketing cookies (consent required)
These cookies are placed by Google when the Google Maps route map is displayed. Google may track your behaviour across multiple websites and transfer data to countries outside the EEA, including the United States.
| Service | Purpose | Retention |
|---|---|---|
| Google Maps | Displaying the route map on the contact page | Up to 24 months |
Google Tag Manager is used to manage the services listed above. This service does not place cookies itself and loads analytical and marketing services strictly in accordance with your preferences.
Managing your consent
On your first visit, you choose via the cookie banner which cookies you allow. Functional cookies are always active; analytical and marketing cookies are only active if you opt in.
You can change or withdraw your choice at any time:
- via the cookie settings at the bottom of our website;
- by deleting cookies in your browser (consult your browser’s help function).
Please note: if you decline or delete cookies, the website will continue to work. Only the map display may be limited.
More information
How we handle personal data, what rights you have and how to exercise them can be found in our privacy policy. Questions? Email info@giraffelodge.nl.
We may update this cookie policy when we add or change services. The current version is always available on our website.